So at this point, my investment in this product that even the company's own IT department can get to work, is $111.99. When I hung up, I received immediately a text message from T Mobile informing me that my phone call with the Philippino troubleshooter cost me $72. So I foolishly returned the call and spoke to Video Capture Replay IT guy for about 10 minutes- which did not yield any results. I received and ignored several phone calls from the Philippines, because, well, I don't know anyone from the Philippines. Then I was asked to download several additional programs including: SoundFlower, Blackhole, VLC, and LMI Rescue. The IT guy tried and failed to access my desktop. But since I have other things to do besides troubleshoot software, it took me several days to figure out that my correspondence with him was taking place on a support page buried somewhere on their website. In short, I couldn't get it to work on my MAC.
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